Should you allow AI crawlers to access your website?
For most B2B software companies focused on growth, the answer is yes, you should selectively allow trusted AI crawlers. Blocking them by default means you are opting out of being a source for AI-powered answer engines, which are rapidly gaining market share. This guide provides a checklist to help you make an informed policy decision and verify your site's current settings.
What changed and why does this matter today?
The decision to allow or block AI crawlers has shifted from a theoretical one to an immediate operational one. Major infrastructure providers are now making this decision for you by default. In September 2023, Cloudflare changed its default settings for newly added sites, enabling a feature that blocks "AI bot" crawlers. Because Cloudflare powers nearly 20% of all websites, as reported by W3Techs in their "Usage Statistics of Content Delivery Networks" (as of early 2024), this instantly changed the landscape.
This means your site might be invisible to AI models without you even knowing it. This isn't just about the well-known AI chatbots; it affects a growing ecosystem of AI-native search and answer engines that your potential customers are using today, such as Perplexity AI, You.com, and Neeva (before its acquisition by Snowflake). Data from Similarweb indicates that AI-powered search engines are experiencing significant growth, with Perplexity AI alone seeing monthly visits grow by over 50% in late 2023, reaching millions of users globally.
What are the pros and cons of allowing AI crawlers?
Deciding whether to allow AI crawlers is a strategic choice. Here's a balanced checklist to help you weigh the trade-offs.
Checklist: Reasons to ALLOW AI Crawlers
- [ ] Gain Visibility in AI-Powered Answers: Your content can be cited and featured in Google's AI Overviews, Perplexity, and other answer engines. This is the new "position zero" where users get direct answers.
- [ ] Build Authority and Citations: When AI models use your data, they often cite your website as the source, driving qualified traffic and building brand authority.
- [ ] Future-Proof Your Content Strategy: Training models on your public content ensures your brand's information is part of future AI knowledge bases.
- [ ] Drive High-Intent Traffic: Users getting answers from an AI that cites your deep-dive article are often further down the funnel and looking for expert solutions.
Checklist: Reasons to BLOCK AI Crawlers
- [ ] Protect Proprietary Content/IP: If your website's public content is your product (for example, a database, unique tool, or paywalled information), you may want to block crawlers to prevent scraping.
- [ ] Reduce Server Load and Costs: Aggressive crawlers can increase server load and bandwidth costs. This is less of a concern with major, well-behaved bots like Google's and OpenAI's, which typically adhere to
robots.txtdirectives and crawl at a measured pace to avoid overwhelming servers, as detailed in their respective bot documentation. - [ ] Prevent Unlicensed Training: You may have a business model that involves licensing your data for AI training, and allowing free crawling would undermine it.
- [ ] Avoid Misrepresentation: You may worry that an AI model will misinterpret or poorly summarize your nuanced content, leading to brand damage.
How can you check your site's current AI crawler settings in 3 steps?
Here's a clear, step-by-step guide you can use yourself or send to your developer.
Step 1: Check your robots.txt file.
- Action: Go to
yourdomain.com/robots.txt. - What to look for: Look for
User-agent:rules. Specifically, check for entries likeUser-agent: GPTBot(OpenAI),User-agent: Google-Extended(Google's AI models),User-agent: CCBot(Common Crawl), orUser-agent: PerplexityBot. If you seeDisallow: /under any of these, you are blocking them. - Example of Blocking: ``
User-agent: GPTBot Disallow: /`` - Example of Allowing: ``
User-agent: GPTBot Allow: /`` (Or simply not having a rule for that user agent at all).
Step 2: Check your Cloudflare settings (if applicable).
- Action: Log in to your Cloudflare dashboard. Go to Security > Bots.
- What to look for: Find the "Bot Fight Mode" setting. Check if the "Block" rule is enabled for "AI Bots." If it is, you are blocking known AI crawlers at the network level, before they even reach your
robots.txtfile.
Step 3: Decide on your policy and implement it.
- Action: Based on the checklist above, decide which crawlers to allow.
- To Allow: Ensure your
robots.txtfile permits the specific user agents you want (for example,Google-Extended,GPTBot) and that your Cloudflare bot settings are not blocking them. - To Block: Add
Disallow: /rules for specific bots in yourrobots.txtfile or use a broader firewall rule in Cloudflare.
Verifying how different crawlers interpret these rules and how that impacts your visibility in specific AI systems can be complex. ZwayRank provides AI visibility and search engine optimization (@L1), operating 24/7. Our crew of twelve AI agents tracks how AI engines like ChatGPT and Gemini answer buyer questions, identifies content gaps, and then writes and reports on new content every 30 minutes. You approve all content before it goes live, ensuring your brand's voice is always accurate. This process addresses the 'last mile' gap left by other SEO tools by not just identifying issues but actively resolving them.
What should you do today?
AI visibility is no longer optional, and access is controlled by technical settings that may be blocking you by default. Taking 15 minutes to check your robots.txt and firewall settings is a critical strategic action for any founder focused on growth.
If you've verified your settings and want to measure and improve your visibility in the new world of AI-driven search, ZwayRank can help you.
Start free for 7 days: https://www.zwayrank.com/about
The first scan is free: what ChatGPT, Gemini and Claude say about you, where Google ranks you, and what the crew would do first.
Start free for 7 days